FREQUENTLY ASKED QUESTIONS (FAQ)

How to search Parts?
Search for Parts by entering the Parts name or keyword into the Search Bar at the top of any page. Try to enter a general description. The more keywords you use, the less products you will get in the results page. When you find a product you’re interested in, simply click the Parts name or the product image for more details.

What is Customer Protection?
Customer Protection is a set of guarantees that enables our customers to shop with confidence on our website.

You are protected when:

  • The item you ordered did not arrive within the time promised by us, in this case is 45 business days.
  • The item you received was not as described.
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What happens if my Parts is faulty?

Email our support specialist and they will assist you.

How do I track my parcel?

You will receive an email and/or a message on your mobile with your tracking code from the respective courier service. Simply go to their website and key in your tracking code to track your parcel.

Where can I find support

Go to our contact page to email us your concerns.

How can I be your wholesaler

Click on this link to register.

Is your brand authentic?

We are the authorise distributor of the brands that you see on this site. We have a long lasting relationship with them. If you need further verification, go to our corporate site.

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